This privacy policy ("Privacy Policy") applies to visitors of our sites and/or apps and WooBody Services users.
By using the Websites and/or the Services and by providing your personal information to us, you also authorize the storage, use, and export of your personal information as specified herein.
This Privacy Policy describes our practices and your rights in connection with information that we collect, use, or disclose through:
- Mobile applications for iOS and Android;
- WooBody's website (woobody.com) and its sub-domains;
- WooBody's social media pages;
- other software integrations and platforms connected to WooBody Service.
WooBody Service is using the information herein for the proper functionality of the Service and its features.
INFORMATION WE COLLECT
Every user of WooBody Service gives his consent to provide the personal information as described below. The information submission happens through user registration and various user activities using the WooBody Service.
Only a registered user of the WooBody Service can provide all the information. Visitors of WooBody Service do not share their personal details without registration.
Personal Information Collected
- Email address - the email address is the username for login to WooBody Service. It has the purpose of user authentication for login, communication, and contact details.
- Personal Name - The Name of each user is part of the user profile, and it is used for class information, profile details, payment verification.
- Phone number - The phone number has the purpose of additional verification about payments, point of contact, and other communication methods.
- Address - The Address has the purpose of verifying its user's correct information associated with the user's payments.
- Personal Pictures (uploaded by the user) - The Personal Picture is required for Trainers, and it's optional for Trainees. The image is shared across the WooBody Service communication between users, and it is available to Class Details, feedback, etc.
- Identity verification documents or other types of official documents (if needed for proof of name and/or address and/or payment accounts);
- IP Address - We store the IP address of every login and request to WooBody Service. We have to have this information for security reasons and for additional verifications if needed.
Activity Information Collected
- Transaction History;
- Login History;
- Record of the Pilates class, and if any training activity is recorded for Watch & Instruct classes
- App Activity;
- Communication with other App users;
- Feedback information for each class;
- Cookies;
- Communication history;
Access to Device:
Access is required for every Trainer to run a class. For Trainees, it is required only for Watch & Instruct Classes.
- Access to user's device camera;
- Access to user's device microphone;
- Access to user's device storage;
Trainer Information:
- Official Certificates which validate the right to operate as a Pilates trainer;
- Professional information related to Pilates Training;
- Payment information for withdrawals as Bank account details and PayPal account;
- Earnings achieved through the WooBody Service;
- Class Statistics about each Pilates training, program, and/single class;
3rd Party Platforms:
- Google Analytics for analysis of users' interaction and better user experience;
- Stripe for credit card processing and payments. It includes credit card details, Full name, transaction amount, address.
- Bank Account for withdrawals of Trainers' earnings. It includes user Bank Details, Full name, Address, and further information required by the bank.
- PayPal for withdrawals of Trainers' earnings. It includes user Personal Details, PayPal account email, and withdrawal amount.
As you navigate the WooBody Services, We may also collect certain passive information about your visit, including through cookies and similar technologies.
We, our service providers, and partners may collect Other Information and certain Personal Information in a variety of ways. We and/or our service providers may employ various tracking technologies, such as cookies, web beacons, and analytics software, that help us better manage content on the WooBody Services by informing us what content is effective.
Users can log in to some of the WooBody Services using sign-in services such as Facebook Connect, Google, or Twitter. These services will authenticate the user's identity and provide you the option to share certain Personal Information with us, such as your name and email address, to pre-populate our sign-up form.
In addition, when using some of our mobile applications, we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.
HOW WE USE THE INFORMATION
WooBody uses the collected personal information to improve the WooBody Service, secure the service's platform, and provide a reliable service to all its users.
Part of the information is available to other WooBody services through the app Message Center, Class Training, Class Information.
ACCESS TO PERSONAL INFORMATION
Every user has access to his/her personal information through a user profile available upon authentication with email (username) and password.
The information that every user can change/update is:
- Email address;
- Password;
- Profile Picture;
- Address and Country of Residence;
- Phone number;
RATINGS AND REVIEWS
When WooBody users submit ratings or reviews to the WooBody Services, any Personal Information they include may be displayed in the WooBody Services. If the user wants the testimonial removed, please contact us at support@woobody.com.
We also partner with service providers to collect and display ratings and review content on our web sites.
USER CHOICES
WooBody users may request data deletion and account closure if they want the information to be deleted from WooBody Service. We will remove the main user information and access to the Service. We may keep some user information securely because it is associated with payments, training statistics, app performance.
DATA SECURITY
WooBody Service protects the collected personal information using industry-leading encryption methods and technologies.
You acknowledge and agree that the Websites and the Services, and the software embodied within the Websites and the Services, may include security components that permit digital materials to be accessed, used, and protected, and that use of these security components is subject to usage rules set by WooBody and/or content providers and/or registered users who provide content to WooBody.
You may not attempt to override or circumvent any such security components and usage rules embedded in the Websites and the Services.
CONTACT
For any inquiries related to this privacy policy, concerns about the provided information, and everything else related to data protection, please use the following contact information:
Welnify Ltd
Cabinteely, Dublin 18
Ireland
dpo@woobody.com